Tealeaf

company

About

Tealeaf provides digital customer experience management and behavior analysis solutions that enable businesses to optimize their activities.

  • 51 - 100

Details

Last Funding Type
Series D
Last Funding Money Raised
$8M
Industries
Analytics,Business Intelligence,Internet,Software
Founded date
Apr 10, 1997
Number Of Employee
51 - 100
Operating Status
Active

Tealeaf is a Customer Experience Management (CEM) software company known for its CX line of products and solutions that capture customers' website interactions from the individual user's point of view.

Tealeaf's products are used to provide visibility into the online customer experience by analyzing and replaying all the details of a customer's visit to find site errors or issues and understand the impact that transaction failures have on business processes.

Product/Solution Offerings:

cxImpact
A Tealeaf CX product designed for production support, development and e-business teams to find and fix issues on their web site.

cxView
Provides executive dashboards of customer experience KPIs, and provides reporting and analytics to explain why conversion rates, revenue, or customer success go up or down.

cxReveal
Provides the visibility of visual replay in a simplified user interface suitable for a call center or occasional, non-technical users.

cxConnect
Provides the capability to export data from the TeaLeaf CX Datastore to an external database or Business intelligence system.

cxVerify
Provides the capability to store some or all visits as a long-term record in a PDF.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
2
$26M
Tealeaf has raised a total of $26M in funding over 2 rounds. Their latest funding was raised on May 25, 2004 from a Series D round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
May 25, 2004 Series D $8M 1 Detail
Jul 13, 2000 Series B $18M 2 Detail

Investors

Number of Lead Investors
Number of Investors
2
Tealeaf is funded by 2 investors. SAP and JP Morgan Chase are the most recent investors.
Investor Name Lead Investor Funding Round
SAP Series D
JP Morgan Chase Series B