Overview

Gender

male

Arno is currently the Group VP of customer service for the Robotics division of ABB. He has 20 years experience in service, sales and general management. He was before that managing director for the Robotics Division in Spain, with overall responsibility for 180 employees and P&L. He was also previously a Product Line Manager Field Operations & Training and responsible to define the strategy world wide with profit & loss responsibility. He launched two major initiatives World Wide: the successful launch of Remote Service, 1,000 robots connected in more than 23 countries after one year of initial launch. Started RoboCare flat rate service agreements; and Mobile Field Service Solution for process optimization. Rollout in more than 10 countries & several divisions.