Overview

Gender

male

Brian Popelka, as senior vice president of supplier, customer and people care, is responsible for the strategic direction and operational effectiveness of Overstock's award- winning customer care department. Under his direction, the department has repeatedly ranked in the top four of the former NRF Foundation/American Express Customer Choice Awards, and earned the Gartner Gold Award and the 2011 Stevie Award for the Retail Customer Service Department of the Year. Popelka also oversees all relations with the company's drop-ship fulfillment partners.

Popelka has held several positions since joining the Overstock in 2002, including business to business manager, director of the books, media, movies and games department, and vice president of customer care. In these roles, Popelka has contributed greatly to the success of Overstock, helping to set the tone of the company's culture while at the same time spearheading development of a media channel, travel site, and auto sales site.

Popelka holds a Bachelor's Degree in Journalism, Broadcasting, Film and History from the University of Nebraska-Lincoln.