Catherine is a thought leader and innovator in the area of Customer Success, with over 20 years of experience helping a diverse list of clients from small businesses to Fortune 100 clients achieve success. Prior to joining Bluenose, she served as VP of Customer Success at Badgeville responsible for the satisfaction, loyalty, and advocacy of the company’s customer base. She has also held a number of senior leadership positions, including VP of Customer Success at Salesforce.com.