Overview

Gender

male

John assumed responsibility for leading enterprise-wide, multi-year process improvement efforts to transform the client experience in 2012. His group also facilitates and standardizes business-process-innovation initiatives across ADP, providing organizations with governance, tools and best practices.

John joined ADP in 2002 and has held leadership positions of increasing responsibility. He was previously Senior Vice President of Service and Operations for ADP Small Business Services (SBS), which supports payroll and other HR administration needs of about 425,000 clients.

Prior to SBS, he was President of TotalSource, ADP's Professional Employer Organization (PEO) business based in Miami. While at TotalSource he led the organization to record revenues, client retention, quality and profitability.

Prior to ADP, John held positions in client service and operations with various companies, including WebEx and Time Warner.

John holds a bachelor's degree in finance from Park University and an MBA from Nova Southeastern University.